Goodrich Optical strives to achieve a clean and safe environment for all our patients and staff. In order to reach and exceed our high standards of cleanliness and safety, we have adopted the following guidelines:
Cell Phone Use In the Waiting area and Exam Rooms- As a courtesy to other patients and the Office team, we ask that patients turn off or silence their cell phones while they are in the waiting area or exam rooms.
Infants and Toddlers- For the safety and well-being of young children and our eyecare team, we do not allow infants or toddlers to accompany a parent or caretaker into the exam room or testing areas. All children must wait in the waiting area. Children ages 11 and under are REQUIRED to have adult supervision at all times while in the waiting area.
Unscheduled Patients in the Exam Room or Testing Areas- Due to its small size, and in order to provide the personalized care you’ve come to expect from Goodrich Optical, we ask that only the scheduled patient enter the exam room or testing areas. This allows our eyecare team to focus on the scheduled patient and maintain a safe and clean environment.
Legal Guardians are required at ALL minor appointments. Step-parents, grandparents, siblings, aunts and uncles are NOT legal guardians and therefore may not accompany a minor patient without a signed release from a legal guardian. Anyone accompanying the child must be 18 years of age. Court appointed guardians must supply court-issued paperwork before the first appointment.
We ask that all others wait in the waiting area.
Special Needs- Patients with special needs may be accompanied by one caretaker while in the exam room or testing areas as needed.
We recognize your time is valuable; therefore we will make every effort to begin appointments promptly. Please arrive on time. PHOTO IDENTIFICATION – Photo identification is required. A driver’s license, passport or another form of government issued photo identification, are all acceptable forms of photo identification. Photo identification must be current. Original photo identification must be presented- photocopies, faxed copies and/or electronic copies are not allowed.
Please understand that the nature of an Optometric practice includes emergencies that can alter our schedule. We will inform you of a wait upon your arrival. Please extend a courtesy to these families, just as you would expect, if it were you being seen emergently.